Unable to use WIFI in Blackberry 9810

[Eswarap]

Hi friends I have bought Blackberry 9810 mobile phone before some days and I am facing problem with this mobile phone while using WIFI. Now whenever I try to connect my Blackberry 9810 with WIFI network at that time It get connected properly but when I try to use the browser in my Blackberry 9810 at that time get message saying "unable to connect to the internet". Now please tell me what I should do to solve this problem.

[Anjan1990]

I have referred the issue which you are facing with your Blackberry 9810 mobile phone and first you have to check whether all the WIFI related setting is proper or not. I am telling you this because many times setting can also create the problem. You have to also check whether you are able to use browser after connecting the Blackberry 9810 mobile phone with other WIFI network or not. if you are getting the same problem then problem is with your Blackberry 9810 mobile phone and if you don’t get the same problem then problem is with your WIFI router. First check this so that you can understand about the exact problem.

I hope this information helps you to solve this problem and your problem will get solved as soon as possible.

[Mahalingam]

You should try different browser and then check whether same problem is occurring or not. I was also having the same problem and after that I have installed Opera browser in my Blackberry 9810 mobile phone and after installing the Blackberry 9810 mobile phone my problem get solved. I think you should try this solution.

[JErastus]

I have searched on the internet and I come to know that by resetting your Blackberry 9810 mobile phone you will be abler to solve this problem and that is why I would like to tell you that you should reset your Blackberry 9810 mobile phone and after resetting the Blackberry 9810 mobile phone your problem will get solved.