It might be possible as there could be some problem with the internet connection that you are having in your machine rather than the laptop and the WIFI product you have from the Intel. Because i used to download all the files from the internet and i have also installed the same Intel WIFI product in the machine but haven’t gotten any problem with it.
Thus according to me you should try to recommend you that it would be better if you simply ask you ISP and see what they are saying about the same.
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