Not able to connect to Plantronics Discovery 925

[Jolene]

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I was turning off my Plantronics 925 by pressing and grasping the control switch, which I frequently do. On the other hand, unexpectedly a purple light started flashing. This is not the purple light each three seconds for ten seconds with the purpose of might indicate a missed call, as an alternative it is a purple light each second and it just presently maintains flashing for a small number of minutes. During this time the headset disconnected commencing from my phone and determine to not turn off, turn on, or pair. It just presently merely keeps flashing purple. Subsequent to the lights stop flashing the headset tranquil determine to not pair and I have not been capable to figure out how to turn the darned thing on/off/connect it to my phone the entire in excess of again.

[Kork]

I have the similar issue through my Plantronics 925 too. It was paired to my Samsung Blackjack II for a small number of phone calls I complete when I just presently acquire the headset. Then subsequent to a couple of calls the unit might just immediately flash purple at me. I woul not pair it. In quintessence it's a attractive paper weight. I have comprised and heard nothing other than great evaluations for this headset so I am anticipating this is just presently a fluke and Plantronics determine to replace it or help me fix it.

[RidD]

If there's anybody out there with the intention of has had this predicament please position your issues in this thread. Most of them necessitate to acquire this resolved. I have the similar issue through my 925. I am in addition anticipating somebody in the be familiar with commencing from Plantronics will reply here almost immediately.

[TamaraAce]

I had attempt plugging the AC charger into the headset, twist off your phone. Then acquire the headset off the charger and observe if the purple light goes out. If it does, then revolve your phone back on. Sometimes the connection be able to acquire locked connecting your headset and the phone and this is the merely method to release to facilitate link. If you are still having tribulations, I have encompassed attached a link beneath to facilitate you be able to hit it off on and it and you be able to e-mail your query to Technical Assistance and they determine to be capable to assist you further.

[Bhadran]

I have encompassed this identical predicament, sadly sufficient the proposed explanation does not work. My headset is wedged in purple blinking mode, and I am not capable to power it down, or to give permission it enter pairing mode the entire in excess of again. Indisputably there has to be a method to execute a factory reset commencing from side to side a number of magical button press succession. Regrettably the 925 does not have comprised a reset on it. If the procedure with the intention of was recommended on top of did not acquire the flashing purple light to go out, you be able to send it to Plantronics and it be able to be replaced for you.

[DaminiAMD]

I have encompassed this similar exact predicament and receiving attractive frustrated through the return process. The procedure work extremely well through respect to time, additional than that is not my issue. This determine to be my 4th 925 return for dissimilar issues. The power key stopped working; after that the mic not working, called party not be able to hear me; and at the last the constant purple flashing!

[Chaaruchandra]

Well, additional than each time I have encompassed had a predicament and returned to Plantronics, they maintain sending me a refurbished headset, so I am not actually surprised regarding the issues I acquire through these refurbs. I am just presently at a point at present where I do not be familiar with what to do anymore. Return on functional headset for an additional 925 refurb.

[HankH]

Please state what is the create/model of the phone you are utilizing through the 925 headset. If you have encompassed a Blackberry, please eliminate the battery commencing from the phone for 30s, replace it, and endeavor the entire in excess off again, there are users on this discussion who illustrate comparable symptoms and resetting the phone similar to this fixed the predicament.

[Pomegranate]

It in addition gives the impression of being similar to I am not the merely one to experience this. Essentially, I expected superior commencing from mutually companies. I completely realize with the purpose of $60 is not the end of the world, additional than it makes me a diminutive bitter.