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Thread: After installing apps htc hd7 mobile phone restarts and fails to restore

  1. #1
    Join Date
    Sep 2011
    Posts
    20

    After installing apps htc hd7 mobile phone restarts and fails to restore

    I have installed lots of apps and now market place is not starting. I have turned my phone off and then on. I get an htc splash screen and also black background screen with outline of wp7. When I connect to pc, zune tries to find a past restore point. After sometime, wp7 loops between htc screen and connects to pc screen. I want to know that how do you create a restore point for wp7 using zune? Any suggestion would be highly appreciated. Thank you in advance.

  2. #2
    Join Date
    Mar 2010
    Posts
    1,998

    Re: After installing apps htc hd7 mobile phone restarts and fails to restore

    Let me tell you that there is no user way to create a restore point in the zune software.

  3. #3
    Join Date
    Mar 2010
    Posts
    2,470

    Re: After installing apps htc hd7 mobile phone restarts and fails to restore

    I had the same issue and so I decided to exchange the phone for a new one. I took out the battery but the outline did not go. There is no such problem in the new phone I must say. I hope there isnít any button that is pressing on the volume or camera button while you are booting. If this is the case then try to get the new hd7.

  4. #4
    Join Date
    Nov 2009
    Posts
    3,332

    Re: After installing apps htc hd7 mobile phone restarts and fails to restore

    I have gone through your query and I think the issue that you are having is with the speck silicon case. I would suggest you to remove the case and return it to the store. I have recently purchased a used hd7 phone. I have bought it from the Amazon website. I bought it at a very cheap price with zero issues.

  5. #5
    Join Date
    Mar 2010
    Posts
    2,529

    Re: After installing apps htc hd7 mobile phone restarts and fails to restore

    I would say that try out the factory reset option. Remember that if you reset your phone then you will lose all apps and settings.

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