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How to fix purple screen on Nokia N8/C7

Portable Devices


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  #1  
Old 21-09-2011
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How to fix purple screen on Nokia N8/C7

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In Nokia care in Wroclaw they endeavor to influence me with the intention of the whole thing its ok. Of course it is not. I do not agree through them and decide to send my nokia to central service in Piaseczno. In Piaseczno techniques misrepresented my display and received phone back. I determine to send my N8 to NCP. I have encompassed and called local NCP, other than in excess of the phone they do not understand what I am talking about. I anticipate that they determine to replace my screen for the reason that it is extremely annoying to watch dark videos and pics, other than merely be capable to observe black, purple and red. On E72 (2years old) colours are dissimilar than on my N8, on E72 I be able to observe extremely clearly every shade of grey, other than on my N8 I observe black, purple, red, some of grey and than white. I need some help how I can fix it.

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  #2  
Old 21-09-2011
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Re: How to fix purple screen on Nokia N8/C7

Perhaps, if you determine to acquire in touch through the care centre in the Ukraine and remind them of their duty and compulsion to repair your phone beneath warranty. Nokia have encompassed officially aknowledged the imperfection, so the care centre you are dealing through necessitate to be reminded of that.
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  #3  
Old 21-09-2011
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Re: How to fix purple screen on Nokia N8/C7

I had purchased my n8 commencing from the states, other than I live in canada. My phone has the purple tint problem and nokia canada care center does not desire to do anything regarding it. I called them up and subsequent to a lengthy conversation, the care center hung up on me. Just presently, a simple screen fix and they do not desire to do it.
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  #4  
Old 21-09-2011
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Re: How to fix purple screen on Nokia N8/C7

I imagine you might be out of warranty. The warranty would merely apply in the region the phone was purchased in. In your case, it is valid in the USA and not essentially Canada. I might be incorrect, and the warranty covers the entire of North America so it might be significance checking your warranty status. If you are tranquil covered by warranty, then there is no motivation for you to be treated in such an appalling manner.
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  #5  
Old 21-09-2011
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Re: How to fix purple screen on Nokia N8/C7

Most of them users seem to be so poisonous through this continual tirades commencing from the outset on the matter and generously calling anybody who he thinks might be saying incredible with the intention of they does not approximating liars, I not be able to image anybody wanting to assist this. In our own businesses through such complicated and wound up customers with the purpose of are beyond helping or our wanting to assist them they just presently tell them to go to an additional supplier most of them essentially make available incentives for them to do with the intention of leaving our competitor stuck through the difficult customer much to the competitor's consternation.
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  #6  
Old 21-09-2011
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Re: How to fix purple screen on Nokia N8/C7

Of course, it might in addition be that this phone does not actually have a predicament. Experiments I have encompassed performed utilizing a number of digital cameras demonstrate with the intention of it be able to be extremely misleading relying on photographic images due to the contradictory responses of the camera sensor. So perhaps Nokia Ukraine's assessment is accurate.
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  #7  
Old 21-09-2011
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Re: How to fix purple screen on Nokia N8/C7

It is probable to acquire the phone repaired if you go regarding it in the right way. The Nokia N8 Touch is a mobile phone. The screen of the mobile phone to additional than 99.9% of functions. Most of them be able to say to facilitate the screen is the heart of this apparatus. On 09/05/11 I had purchased mobile phone Nokia N8, took the buyout of the office Internet store. Delegate of the online shop was emancipation warranty card for 12 months at sanctioned service centers Nokia. Mobile phone was announced as a innovative and superior quality. The presence of a strong purple color as an alternative of dark gray color on the screen, which creates it complicated to view movies and photos.
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  #8  
Old 21-09-2011
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Re: How to fix purple screen on Nokia N8/C7

According to information in sequence from the Internet, numerous users of mobile phones Nokia N8, Nokia E7 complain regarding this factory marriage. On 13.09.11 in the office an Internet store filed a maintain a claim registered by means of through the requirement to acquire my product to and instantaneously replace it through a comparable product is of superior quality, other than be supposed to the necessitate arise in quality control, to replace it for no additional than 14 days. In the office, an Internet store administrator came up to me, in words which inveterate and the display told me with the intention of I necessitate to make an examination and merely if the phone determine to be replaced with a similar superior quality.
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  #9  
Old 21-09-2011
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Re: How to fix purple screen on Nokia N8/C7

Later service manager came to me, who in addition verbally long-established and about the display told me with the intention of I necessitate to contact the service center Nokia in view of the fact that I have comprised warranty commencing from Nokia and they create an examination, pedestal on which determine to be solved my query. The Service Manager provides me a phone number of service center of Nokia and I required to go there.
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  #10  
Old 21-09-2011
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Re: How to fix purple screen on Nokia N8/C7

I went outside and instantaneously phoned the service center Nokia, give details the circumstances to the representative of the service center and asked regarding the examination. The representative of the service center supposed they did not accomplish an examination, the Law of Ukraine "On protection of consumers' expertise be supposed to transmit out the seller or manufacturer, additional than they are the merely service center. Subsequent to this conversation, I went back to the office of an Internet accumulate and called the service manager.
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  #11  
Old 21-09-2011
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Re: How to fix purple screen on Nokia N8/C7

They were not opposed to revolutionize item for the similar superior quality, other than you necessitate receiving expertise in the service center Nokia, to authenticate and present the paper in the store. They had added with the intention of Nokia service centers do not do assessments, and just presently darn superior. If you twice-fault is, the phone determine to be replaced by a comparable superior quality. Additional than I had purchased an innovative machine of superior quality and I have encompassed license no warning.
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  #12  
Old 21-09-2011
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Re: How to fix purple screen on Nokia N8/C7

I have encompassed N8 and I be able to observe purple tint. A number of pics I have comprised and took through my N8 have purple tint when I watch them on N8, additional than on my iPad and my system there are no purple tint, and colours are standard. I took diagnostic test with app commencing from Nokia beta labs for demonstrate, and there is test for grey colour, where it asks 'do you observe every shade of grey. Additional than I merely observe pink, red and purple.
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  #13  
Old 22-09-2011
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Re: How to fix purple screen on Nokia N8/C7

The screenshot demonstrates perfect shades of grey, perceptibly. Merely your N8's screen determine to show the pinks and purples through with the intention of image. What luck have encompassed you had through your local Nokia Care Point. Ray nokia care in Poland misrepresented display in my n8, grey colours are faultless, no purple. This is the second accident with the intention of I be familiar with when Nokia repaired in.
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