i have a blackberry phone which says that error blackberry battery drained. I have tried restarting, trying another spare battery and even a new ones are not working. Shutting down handheld I have change the battery but i still get the same problem. The battery inside it shows a waiting sign and gets restarted. I have the latest driver updated for them. There is a multistage error in the software.
SO the battery problem is this hardware or software problem?