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  #1  
Old 24-07-2011
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Join Date: Jun 2006
Posts: 65
Sansa Fuze+ is not working when device is switched on

Well i am having Sansa Fuze+ from past couple of days. I have noticed really strange issue with this particular device. The clock of the device is working fine however the clock of the device is not working when the device is switched off and internal clock is stopped. After switching on the device time is seems to be incorrect. Let me know whether this particular issue is happening due to hardware issue or software issue. Any help on this particular matter will b highly appreciated
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  #2  
Old 24-07-2011
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Join Date: Mar 2010
Posts: 2,033
Re: Sansa Fuze+ is not working when device is switched on

Looking at the situation i am suggesting that you should perform a soft reset on the device of yours and see whether it is working or not. You have to press the power button and hold the same for 10 seconds and after doing the player will be reset. Once the process is completed you should see that the you have resolved the issue. There would be no data loss after doing soft reset on the device of yours.
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  #3  
Old 24-07-2011
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Join Date: Mar 2010
Posts: 3,107
Re: Sansa Fuze+ is not working when device is switched on

I am suggesting that you should simply perform a factory reset on the device of yours.
  • You have to click on the Settings and then you have choose Reset to factory settings . now you have to click on yes when it is prompted.
  • After factory setting just see whether you are having the above mentioned issue or not.
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  #4  
Old 24-07-2011
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Join Date: Nov 2009
Posts: 3,328
Re: Sansa Fuze+ is not working when device is switched on

I think there is an issue with the firmware whihc you have installed on the device of yours. I recommend that you should visit the official website and look for the latest version of firmware and once you have found the same you should installed the same on the device of yours. Make sure that you have backup the data before the firmware upgrade and restore the same after competing the process.
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  #5  
Old 24-07-2011
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Join Date: Jun 2009
Posts: 4,579
Re: Sansa Fuze+ is not working when device is switched on

Well looking at the situation which you have mentioned over here i am suspecting that there is an issue with the hardware of the device of yours. Hence you need to contact the official service center and claim for the service warranty. Well you have to see that the device of yours should not have any physical damage otherwise you will not be able to claim for the service warranty. Also you should should carry the invoice details when you are suppsoed to visit the official service center.
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