As others have had the same problem as mine, I have concluded that there is a serious problem with OS 6 software. Seriously, the chamber of the torch does not work! It's weird because the video camera works. I have tried to clean and reload the operating system, format the sd card, reset the removal of the battery, set of images that are stored on the device instead of SD card, all the different camera modes, turn the zoom digital auto focus off, all settings of the camera, I downloaded a program to disable auto-rotation, and everything under the sun! The camera was hit and lost. Sometimes it works, sometimes not. Freezes through a black screen, occasionally you take a picture and freezes, and are unreliable mutually. Has someone found an answer for this?