I have had my touch for about 2 years now and have sworn by the creative name over ipod for all of this time. Needless to say i was quite discouraged when i found that creative refused to help me via email because i had not purchased my player recently. I understand that the firmware is probably the issue that prevents vista from recognizing my mp3 player but have not been able to find a straight answer or complete solution in this entire forum. Which firmware do I need to make my zen touch work with vista? Will all of my songs be deleted from my player when i upgrade firmware? Do i have to use an xp computer to fix all of these problems?