I am having a HP DC7800 desktop pc, which is running with windows XP, service pack 3. Along with this system I attached a Dell 968w AIO printer, through Ethernet cable, though the problem is with this one, it is not working properly, when I tried to scan a PDF file only this appears that the scanning is complete, but when I open this one, nothing is appeared in PDF and it returns to the main printer menu and require to download the printer’s scan applications. Is this problem arriving for the printer or for the internet connection, any suggestion regarding this will be appreciated greatly.
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