I have newly purchased the Nokia C5. I am having trouble by means of the music player. Whenever I run the music player then I establish that the controls lying on the music player are not functioning. I tried each button but any of them were not working on it. Lastly, I have required ending that by means of the red button on phone. This is a new-fangled phone that I purchased last month then why it is giving me the problem like this. I have attempted all the things which I know to crack that but it was not capable to assist me. Can you please inform me the reason for this and how can I resolve that? I will be grateful to every replies for this.