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Thread: Transcend 320GB external hard drive not detected

  1. #1
    Join Date
    Nov 2010
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    3

    sad Transcend 320GB external hard drive not detected

    My external hard disk (Transcend 320GB) fall from a height of 1 mtr. Now it is not detected by the computer. When it is connected to computer, it is giving a sound just like running the hard dirve, but the light in the drive is not not flashing as well as the disk is not detected.

  2. #2
    Join Date
    Nov 2010
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    10

    Re: Transcend 320GB external hard drive not detected

    well in this case look like the HDD physically damaged! contact support professional and tell them the truth...

  3. #3
    Join Date
    Nov 2010
    Posts
    3

    Re: Transcend 320GB external hard drive not detected

    They are asking for the replacement since it is in warranty period. But nobody assures on the data that I don't have backup. Can I take out the data before doing anything?

  4. #4
    Join Date
    Nov 2010
    Posts
    10

    Re: Transcend 320GB external hard drive not detected

    Quote Originally Posted by Anandpillai View Post
    They are asking for the replacement since it is in warranty period. But nobody assures on the data that I don't have backup. Can I take out the data before doing anything?
    well i think if the HDD is physically damaged then its a bit difficult to get data out of it.. no org supports data recovery.. say bye bye to data dont temper with HDD otherwise you will loose replacement and the warrenty as well... unfortunatly sating this..

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