FaceTime not working with new iphone 4

**Cherokee** · 14-10-2010

Guys, me and my brother both have a shiny new iphone. The difference is that he has facetime setting in the phone settings menu and in my iPhone setting it is not available. I dont have the facetime button while inside a call with him. We both are using the iphone 4. Please help me. How can I solve this issue. Any help from anybody will be appreciative. Thank you.

**Antonio1** · 14-10-2010

I think your brother is on wifi and you dont have wifi. FaceTime requires wifi to work and if you dont have the wifi then you will not able to make use of that. Make sure that you have wifi on your phone. If you dont have it then you can change it and bring the one which has wifi. You will be able to change it as you bought it new recently.

**Carlos16** · 14-10-2010

I did the following when I was getting the same error. Here is what I did. First of all I turned the FaceTime feature off and in System > Phone > FaceTime. After that I restarted the phone and again turned the FaceTime on and this did the trick and solved the problem. I dont know the logic behind this but it worked for me. You should also try this. I hope this will work in your case also.

**Cherokee** · 14-10-2010

Originally Posted by Carlos16

First of all I turned the FaceTime feature off and in System > Phone > FaceTime. After that I restarted the phone and again turned the FaceTime on

Hey I have already tried this before and when I was switching the FaceTime on again then it shows the message that "Activation unsuccessful. Turn on FaceTime to try again." I dont have any idea behind this message and how can I resolve it. Please help me.

**Pugsly** · 23-10-2010

I think that you have to do full restore, this will set the phone as new and bring the original factory settings. I restored from my 3g backup sync and I get all the folders of mine which was taken 1 hour to organize. So I think that there is a file overwriting the original setting which permit the Facetime to work in the restore.

**Simond** · 23-10-2010

I have seen many people facing this problem and they solved this in many ways. Here is the simple steps that I did to solve this in my case.

Reset the Network Settings.
Reset All Settings.
Delete All Developer Profiles.
Reset Network Settings Again.

**Cruzz** · 29-10-2010

Friends, I called the apple support for this issue and they told me that this is because the iPhone 3G does not have the FaceTime feature and that is why when you restore from back up then it disables the FaceTime. They recommend me to set my iPhone 4 as a new iPhone despite. I hope that this will help you to resolve your problem.