Go Back   TechArena Community > Hardware > Portable Devices
Become a Member!
Forgot your username/password?
Tags Active Topics RSS Search Mark Forums Read

Reply
 
Thread Tools Search this Thread
  #1  
Old 08-10-2010
Member
 
Join Date: Aug 2010
Posts: 65
BlackBerry Torch TEXT message icon not showing text messages

It has not been long, I have just purchased the BlackBerry Torch 9800, and I am really happy with all the features of it. Though it has some of the minor issue it is tolerable. The problem was tolerable when it was under a limit but now it has crossed it. This time the issue is with the Text message icon. The problem with this is that instead of showing the text message it is showing the emails. What should I do so that it can come back to the normal condition?
Reply With Quote
  #2  
Old 08-10-2010
Member
 
Join Date: May 2008
Posts: 5,790
Re: BlackBerry Torch TEXT message icon not showing text messages

Well I think that this may be the first time that you have come across this. I have not seen the cases like this anymore. I think that the simple restart of the smartphone will do the trick. I do not find it that problematic. If at all you are finding that this is not going in your way then you can post again. Please along with that do post what happens when you press the e-mail icon.
Reply With Quote
  #3  
Old 08-10-2010
Member
 
Join Date: Aug 2010
Posts: 65
Re: BlackBerry Torch TEXT message icon not showing text messages

Thanks for the reply. I did not give a thought for this thing (email icon). Thanks for asking me about that. Well on your suggestion I went and did the simple reboot of the mobile phone. Then again I went for the Text icon and I really thing that there is a problem that I should start worrying about. It did not work for me. Also when I try to click on the email icon it opened me the text message. What in the world is happening with the BlackBerry? Can you suggest something further?
Reply With Quote
  #4  
Old 08-10-2010
Member
 
Join Date: Nov 2009
Posts: 4,489
Re: BlackBerry Torch TEXT message icon not showing text messages

In my opinion I think that there is something that you should worry for. Did you connect your phone to the PC? I think that this could be the result of that. I would suggest you to once scan your mobile phone with a good and sound antivirus. I think that this can be because of the software. See if this can really help you with that? Please after the scanning is done restart the phone and then use the text icon.
Reply With Quote
  #5  
Old 08-10-2010
Member
 
Join Date: Nov 2009
Posts: 1,973
Re: BlackBerry Torch TEXT message icon not showing text messages

Well I do not think that this can be because of some kind of virus attack. I think that you should go for the Master Reset straight away. Most of the time the Master Reset solves all this kind of issues. I would suggest you to first try the Soft Reset and if that did not turn in your way then it would be wise to go for the Hard Reset. Well before going for that have a back-up of all the data and then attempt it.
Reply With Quote
  #6  
Old 12-10-2010
Member
 
Join Date: Oct 2010
Posts: 1
Re: BlackBerry Torch TEXT message icon not showing text messages

This is a serious problem (because it has happened to me!). My blackberry Torch now does the same thing. The text icon shows my emails. I can not see text messages. I have restarted the device twice but the problem persists. Anyone? Please help!
Reply With Quote
  #7  
Old 12-10-2010
Member
 
Join Date: Nov 2009
Posts: 3,398
Re: BlackBerry Torch TEXT message icon not showing text messages

Service Center in my opinion is going to be the safest and the most reliable option that I think you should go for. They are the best one to tackle the problem as such if all the above method fails. I am of the strong opinion that if possible and it is under warranty then get the replacement done for that. Go and pay the visit to the nearest Service Center and see what they say.
Reply With Quote
  #8  
Old 16-10-2010
Member
 
Join Date: Oct 2010
Posts: 2
Re: BlackBerry Torch TEXT message icon not showing text messages

SO after the update. my blackberry torch has been generating an error message. and all my text messages got duplicated into 80 messages each. some messages are missing, and when I click on the text message icon it doesnt allow me to scroll all the way up and see my new messages unless ( I do an advanced search for text messages on my phone ) ....

what the hell is going on with the torch..........

seems like RIM needs to come out with a fix asap.
Reply With Quote
  #9  
Old 17-10-2010
Member
 
Join Date: Jan 2006
Posts: 6,878
Re: BlackBerry Torch TEXT message icon not showing text messages

Quote:
Originally Posted by t825796 View Post
SO after the update. my blackberry torch has been generating an error message. and all my text messages got duplicated into 80 messages each. some messages are missing, and when I click on the text message icon it doesnt allow me to scroll all the way up and see my new messages unless ( I do an advanced search for text messages on my phone ) ....

what the hell is going on with the torch..........

seems like RIM needs to come out with a fix asap.
It is always recommended that you should always backup your mobile phone data when you try to update your mobile phone ot even try ot format it. However, it seems that this problem occurs only after updating the mobile phone via RIM update, so hopefully they will release a patch soon to fix this issue.
Reply With Quote
Reply

  TechArena Community > Hardware > Portable Devices
Tags: , , , ,



Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads for: "BlackBerry Torch TEXT message icon not showing text messages"
Thread Thread Starter Forum Replies Last Post
Unable to open 'Text Messages' options screen in BlackBerry torch Vincent D Portable Devices 5 28-05-2011 10:17 AM
TEXT message icon not showing text messages in BlackBerry curve 8520 Tabita Portable Devices 5 28-02-2011 08:23 PM
Text message icon is missing from Blackberry torch. rafael n Portable Devices 3 19-02-2011 04:39 AM
Universal Search not finding/showing certain search results, especially text messages in blackberry torch Tiger Memon Portable Devices 5 10-10-2010 04:30 AM
Text Message Notifier staying as unread text message in torch 9800 Charioteer Portable Devices 4 09-10-2010 11:53 AM


All times are GMT +5.5. The time now is 11:03 AM.