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Thread: Blackberry storm 9500 lcd malfunction

  1. #1
    Join Date
    Sep 2010
    Posts
    60

    Blackberry storm 9500 lcd malfunction

    The blackberry Storm 9500 is a very good phone in the performance but there is an issue in lcd screen that switches from one application to another application without any request provided to it. The touch screen is not working properly and the phone is very bad in performance without the touch screen so what should be the solution to it, any recommendation will be helpful.

  2. #2
    Join Date
    Jan 2006
    Posts
    7,110

    Re: Blackberry storm 9500 lcd malfunction

    The solution to your problem is that you have to reboot the blackberry phone because due to some application hanging in between creates a number of issues. To reboot first remove the battery from the phone and clean the base with the cotton cloth and then place the battery and restart the phone and wait for 5 minutes to completely restart the phone.
    "Me fail English!? That unpossible!"

  3. #3
    Join Date
    Jun 2009
    Posts
    4,591

    Re: Blackberry storm 9500 lcd malfunction

    If your touch screen of the phone is not responding properly then thee is a problem in the lcd screen of the phone.The screen might be damage due to jerks and if these is the case then you have to replace the screen of the blackberry phone with a new one, you can also check all the settings of the phone to make sure that the touch screen features are enabled.

  4. #4
    Join Date
    Sep 2010
    Posts
    60

    Re: Blackberry storm 9500 lcd malfunction

    I have removed the battery and then restarted the phone again as you have started above but the lcd was responding in the same way. I also checked all the settings and made all the touch screen feature enabled but there seems to be a lcd malfunction on the screen. So, what will be the ultimate solution to these issue, please help me to resolve these issue.

  5. #5
    Join Date
    May 2009
    Posts
    640

    Re: Blackberry storm 9500 lcd malfunction

    Many a time there is an issue with the application and the software that are installed on the blackberry phone which make the screen to behave in a different manner as in your case. So to resolve these you have to format the phone in a proper way for that first you have to go in the Options and then in the Security Option. In that select the General settings option and then click the wheel and then click Wipe HandHeld, with these it will erase all the data and the phone will become new one, these is the ultimate solution to your problem.

  6. #6
    Join Date
    May 2009
    Posts
    245

    Re: Blackberry storm 9500 lcd malfunction

    If your problem is not fix with the above solutions then the option available to you is go for the replacement of the phone as the screen is not working properly if your blackberry Storm is not in the warranty period. If it is not in the warranty period then you can go to the service center to get the trouble fix by them, for further help and support you can contact the customer care assistance of the blackberry.

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