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Thread: IPOD: email says username and password are incorrect

  1. #1
    Join Date
    Sep 2010
    Posts
    31

    IPOD: email says username and password are incorrect

    After having this problem i called the Apple tech support but still do not have any Email. I removed and sync and enter all the detail manually doesn't help. I call my Internet service provider he says that it's apple problem. I did not figure out whats going on. Do you have any solution to this problem? Please help.

  2. #2
    Join Date
    Jan 2006
    Posts
    4,545

    Re: IPOD: email says username and password are incorrect

    I need some more info to be able to help you. Some questions
    1) Which operating system you are using?
    2)Which mail software you are using?
    3) have you done any type of up gradation in software?
    Try to give detailed information so that some one may able to provide some useful tips. I think it is most likely a port problem. Please make confirm that the port number you are using is correct.
    In The Absence Of Light
    Darkness Prevail's

  3. #3
    Join Date
    Jan 2006
    Posts
    7,109

    Re: IPOD: email says username and password are incorrect

    Do you have this problem with both while sending or receiving or both? I am having this problem with sending emails on my iPod. I am having problem with port number and the problem was that the outgoing simple mail transfer port(SMTP)server port is set default to 25 which is not working for my ISP. The problem is get resolved when i change this port to be 587. Hope this will help to get rid of your problem.
    "Me fail English!? That unpossible!"

  4. #4
    Join Date
    Jan 2006
    Posts
    6,878

    Re: IPOD: email says username and password are incorrect

    I am using free yahoo mail on my iPad and i am also getting this same error message when try to send mail. If this is happening with Free Yahoo Mail then try changing your password to be Alpha-Numeric only. I had special characters in my password and getting the same error till the time I had not changed my password to letters and numbers only. Try this it might solve your issue.

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