my Sony C902 mobile phone crashed

[Charioteer]

I am having Sony C902 mobile phone; I used to it for enjoying music, taking photos, and surfing the internet. On last week when I was downloading videos from my mobile browser then accidentally my mobile phone is crashed during the downloading. Then i restart it but after restarting also it gets switched off, I have tried many things to get it solve but nothing happened. If you are having any knowledge on this issue then please reply me.

[seema_thk]

I have search regarding your Issues, from that I come to know is your mobile phones firmware has been is corrupted, to work it properly you have to update your firmware. By doing so I am sure you mobile will work properly. I hope this information may help you. If you are having any other issue then please reply me.

[Shophia_D]

As you have written, I think during the downloading videos from internet to your mobile phone, at that your mobile phone has been affected by virus. Due to which your mobile phone has been crashed. I will advise you to install a good anti-virus to your mobile phone. That will help you to prevent the virus from entering your mobile phone.

[Aarif]

I was having the same problem as you are having, my mobile phone has been crashed due to installing the unsupported application then I made contact with Sony mobile support system and believe me my problem is sorted completely. I will suggest you the same and I am sure Sony support team will also help you to get it sort.