Samsung Monte GT-S5620 Re-set Exchange Activesync?

[byhamc]

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I have a Samsung Monte and use Exchange Activesync to push my Gmail email account directly to my mobile via Wi-Fi.

Until yesterday, this had been working very well. Unfortunately, my phone ran out of battery and switched itself off. When I managed to charge it up, I tried to access my emails, only to find that all the server settings had been deleted.

I've tried to re-enter them, but the phone then tries to delete the existing email messages (on the phone) and promptly hangs. So I cannot now re-enter the server settings.

Has anyone got any ideas?

Thanks

[Cruzz]

The issue looks like some application in your phone is trying to access to server settings. You might need to run factory settings to fix the issue back. I think this can be a virus issue also. Try reset your phone and before just take a backup of your contacts and mail. If the phone hangs then there is no way to fix it rather running Factory settings. If the phone is getting hand while connected to the PC then try to update the drivers .