Go Back   TechArena Community > Hardware > Portable Devices
Become a Member!
Forgot your username/password?
Tags Active Topics RSS Search Mark Forums Read

Reply
 
Thread Tools Search this Thread
  #1  
Old 05-06-2010
Member
 
Join Date: Jan 2010
Posts: 13
"Device not supported" error in Samsung Jet

I came to know that there is an firmware update available for Samsung Jet mobile phone and hence tried to update the firmware on the phone using New PC studio but whenever the firmware of the phone is started, it gives an error saying "Device not supported". I cant figure out what is causing such error and hence I need your help in solving the issue. How do I solve the "Device not supported" error in Samsung Jet? Any help is highly appreciated.
Reply With Quote
  #2  
Old 05-06-2010
Member
 
Join Date: May 2008
Posts: 980
Re: "Device not supported" error in Samsung Jet

Is the phone which you are using SIM locked? If yes then it could be the reason behind the error. For a Sim locked phone the firmware is slightly different than the normal phone. Therefore If the phone is sim locked, it will give the device not supported error. Hence first unlock the phone and then try to update the firmware of the phone from the Samsung PC studio.
Reply With Quote
  #3  
Old 05-06-2010
Member
 
Join Date: May 2008
Posts: 686
Re: "Device not supported" error in Samsung Jet

It is possible that the firmware which you are downloading is not meant for the model of the phone which you are using. Hence check the version of the firmware and the model in which it is supported. If the version of the firmware is not supported by the phone, it is bound to give a "Device not supported" error message.
Reply With Quote
  #4  
Old 05-06-2010
Member
 
Join Date: Dec 2007
Posts: 845
Re: "Device not supported" error in Samsung Jet

Have you checked the Samsung PC studio installed on the computer? If the application which you are using is not functioning properly then the device connected to it will not work properly. Therefore I would suggest that, you reinstall the New Samsung PC studio on the computer and then see if the firmware on the phone gets updated or not. Hopefully reinstalling the PC studio will solve the problem.
Reply With Quote
  #5  
Old 07-06-2010
Member
 
Join Date: Nov 2009
Posts: 154
Re: "Device not supported" error in Samsung Jet

The firmware update which is available for the Samsung Jet can only updated on the phone by the visiting the service center of Samsung. Take the phone to the nearest Samsung gallery and get the firmware of the phone updated. The samsung developers have not added the firmware update in the PC studio and hence most of the users are facing problems while updating firmware. Updating the firmware from service center will help.
Reply With Quote
  #6  
Old 08-06-2010
Member
 
Join Date: Jan 2010
Posts: 13
Re: "Device not supported" error in Samsung Jet

Thanks for helping out. As suggested I took the phone to the authorized service center and got the firmware of the phone updated. There was no problem while updating the firmware at the service center but I think the firmware should be made available for the users via PC studio which will be more helpful for the users.
Reply With Quote
Reply

  TechArena Community > Hardware > Portable Devices
Tags: , , , , ,



Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads for: ""Device not supported" error in Samsung Jet"
Thread Thread Starter Forum Replies Last Post
Windows 8 error "The partition contains one or more dynamic volumes that are not supported for installation" SravanK Operating Systems 4 01-09-2012 05:10 PM
hp mini external device resolution "not supported" werozzi Monitor & Video Cards 1 02-02-2012 05:54 AM
Card reader error "Device can?t start code 10" "WPD file system volume driver" in windows 7 Musharat Operating Systems 4 12-02-2011 07:10 AM
Creative Audio Control Panel Launcher says "There are no supported audio device available." Xymaya Windows Software 5 19-11-2010 11:47 PM
Vista error message " The device "USB ADSL2 WAN Adapter" set for PPPoA is not available" Chatwin Operating Systems 4 20-12-2008 02:24 PM


All times are GMT +5.5. The time now is 04:29 AM.