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Thread: BBC iPlayer - not work on iPhone?

  1. #1
    Join Date
    Dec 2009
    Posts
    23

    BBC iPlayer - not work on iPhone?

    I am having this problem from the last week. I have apple iphone 3gs mobile phone. I unable to play BBC iPlayer on my mobile phone. Last week I have installed BBC iPlayer on my mobile phone, but I unable to play any program from it. I don't know why BBC iPlayer - not work on iPhone? Anyone else having the same problem. Please help me to fix this problem.
    Thank you.

  2. #2
    Join Date
    Jan 2006
    Posts
    7,109

    Re: BBC iPlayer - not work on iPhone?

    To access the site, ensure that you have a wireless internet connection for your iPhone or iPod touch, then go to BBC iPlayer homepage. You do not need to download any additional software to Click to Play (stream) programmes, but you cannot download at present. Without wireless connection you will not able to access BBC iPlayer on your mobile phone.

  3. #3
    Join Date
    Jan 2006
    Posts
    6,878

    Re: BBC iPlayer - not work on iPhone?

    You should ensure that your device has the latest operating system installed. If you are on software lower than 3.1, then it will not able to access BBC iPlayer from your mobile phone. It is essential that you update your iPod touch to the latest software or this will impact on your ability to use iPlayer. In this case just update your mobile phone and the try to access BBC iPlayer on your mobile phone.

  4. #4
    Join Date
    May 2008
    Posts
    5,937

    Re: BBC iPlayer - not work on iPhone?

    If you don't have wi-fi connection on your mobile phone, then you will not able to access BBC iPlayer from your mobile phone. Please note that you will need to keep the wi-fi connection while playing a programme - for technical reasons streaming over 3G is not currently available for iPhone handsets on any mobile network. It means that mobile requires only WiFi connection to play program from the BBC iPlayer.

  5. #5
    Join Date
    May 2008
    Posts
    5,812

    Re: BBC iPlayer - not work on iPhone?

    If you have problems with playback of programmes using an iPhone or iPod touch handset, please try any/all of the following:

    Step 1: Empty the cache and history in your phone's browser and clear cookies (go to Settings -> Now go to Safari)
    Step 2: Ensure cookies are enabled (go to Settings -> Now go to Safari)

  6. #6
    Join Date
    Feb 2008
    Posts
    1,337

    Re: BBC iPlayer - not work on iPhone?

    Use one of the following steps to fix this problem.
    1. Ensure javascript is turned on (Settings > Safari)
    2. Ensure plug-ins are on (Settings > Safari)
    3. Try accessing mobile iPlayer on a different wi-fi network (to determine whether it's your wi-fi network that is at fault or not)

  7. #7
    Join Date
    Nov 2009
    Posts
    72

    Re: BBC iPlayer - not work on iPhone?

    I also had the same problem, then I use following steps to get rid out of this problem. I think you also use this step to get rid out of this problem.
    If you have BBC iPlayer bookmarked in Safari or have it as a shortcut on your home screen, please delete that bookmark/shortcut and re-enter www.bbc.co.uk/iplayer into your browser

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