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Thread: Itunes stopped working and cannot eject ipod safely

  1. #1
    Join Date
    May 2010
    Posts
    1

    question Itunes stopped working and cannot eject ipod safely

    hi,

    recently i tried to sync some files on my ipod classic, however when i tried to eject it I got a message saying that it couldn't do so because it contained files that were in use, however no other programs were open. so i just ejected my ipod like that only, but that was a mistake as not only the new files didnt sync the old ones also got deleted (i tried that few times, every time the files get synced all over again but wn i remove the ipod it says no music. i use dell inspiron, op system:vista).

    Also when i closed itunes i got the msg:

    Itunes has stopped working
    Windows can check online for a solution and close the program

    Problem details:
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: iTunes.exe
    Application Version: 7.6.0.29
    Application Timestamp: 478bf019
    Fault Module Name: StackHash_fd00
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Code: c0000005
    Exception Offset: 00000000
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 16393
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160

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    pls help, i have no idea what to do???????

  2. #2
    Join Date
    May 2009
    Posts
    1,611

    Re: Itunes stopped working and cannot eject ipod safely

    Quote Originally Posted by purvi_mehta27 View Post
    hi,
    (i tried that few times, every time the files get synced all over again but wn i remove the ipod it says no music. i use dell inspiron, op system:vista).
    Well, repeat the process once again. Once you are finish the sync, in the Start menu, click Computer (Windows Vista). Click the right mouse button on the iPod icon. Choose Eject from the menu and see is it possible to eject from here.

    Either remove your iPod by serving it on Windows Vista through the menu command in iTunes, either download an update released by Microsoft and correcting this problem.

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