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Thread: DEXT: Unable to Access Contacts

  1. #1
    Join Date
    Nov 2009
    Posts
    57

    DEXT: Unable to Access Contacts

    Hello friends,
    I have Motorola DEXT mobile phone which is 1 month old. I have synchronized all my contacts with my facebook. Whenever I tried to click on the persons contact details, I get following message.
    sorry the application contacts (process com.motorola.blur. contacts) has stopped unexpectedly, please try again.
    I don't know why I unable to open any contact. Please help me to fix DEXT: Unable to Access Contacts problem.
    Thank you.

  2. #2
    Join Date
    Jan 2006
    Posts
    7,109

    Re: DEXT: Unable to Access Contacts

    It seems that you haven't import your contact file or address book to Facebook and that's why you are getting such type of problem. Please make sure that the file follows the format below:
    1. First line contains the words "Email Addresses"
    2. The following rows only contain email addresses and no other type of information (name, location, etc.)
    "Me fail English!? That unpossible!"

  3. #3
    Join Date
    Jan 2006
    Posts
    6,878

    Re: DEXT: Unable to Access Contacts

    Please use following some basic steps to fix this problem.
    1.First turn off your mobile phone.
    2.Now remove battery and SIM card from your mobile phone.
    3.Now again insert it after sometime and turn on your mobile phone.
    4.Now try to access contacts.

  4. #4
    Join Date
    May 2008
    Posts
    5,937

    Re: DEXT: Unable to Access Contacts

    Have you tried to select a different display group from your mobile phone? If not, then you have to first try to do this. You can do this in the following ways.
    first go to the Menu option -> Now go to the Contacts option -> Now go to the Menu option -> Now go to the Display Group option -> now select Facebook or All Contacts.
    Note:Check that you have selected Facebook Display group only.

  5. #5
    Join Date
    May 2008
    Posts
    2,442

    Re: DEXT: Unable to Access Contacts

    I also had the same problem, then I use following to fix this problem. I think you also use this steps to get rid out of this problem.
    First go to the Settings option -> now go to the applications option -> Now go to the Manage Applications -> Now go to the Home ->Now select Clear Data.

  6. #6
    Join Date
    Feb 2008
    Posts
    1,337

    Re: DEXT: Unable to Access Contacts

    Check whether you have keep your mobile phone in the airplane mode or not. If yes, then remove airplane mode. After this if you still have the same problem, then Delete your Facebook account and re-add. You can do this in the following ways.
    First go to the Menu -> now go the Accounts -> now go to the Facebook -> choose Delete/Remove Account -> Now select Add Account -> now choose Facebook.

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