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Thread: "Device Recovery" error during Nokia E72 update

  1. #1
    Join Date
    Dec 2009
    Posts
    33

    "Device Recovery" error during Nokia E72 update

    Hello to all,
    I am not able to update my Nokia E72 mobile phone. I also get same problem with my old Nokia N97 mobile phone. Whenever I tried to update my mobile phone it said that it has lost connection with my computer. I also get "Device Recovery" error during Nokia E72 update. Anyone else having the same problem.
    Please help me.

  2. #2
    Join Date
    Feb 2008
    Posts
    1,337

    Re: "Device Recovery" error during Nokia E72 update

    From your information it seems that there is some problem in your USB cable and that's why you are getting connection lost message while upgrading your mobile phone. In this case try to use another USB cable for your mobile phone to update your mobile phone. If you didn't get any problem with that new USB then it means that your old USB cable is faulty one. In this case buy new USB cable for your mobile phone.

  3. #3
    Join Date
    May 2008
    Posts
    5,827

    Re: "Device Recovery" error during Nokia E72 update

    It seems that you are using USB hubs to connect your mobile to Nokia PC suite and that's why you are getting such type of problem. Using USB hubs your mobile doesn't get enough power and that's why you are getting such type of issue. In this case just connect your mobile's USB cable directly to the main USB port of your computer while upgrading your mobile phone. After this you will not get this problem.

  4. #4
    Join Date
    May 2008
    Posts
    5,937

    Re: "Device Recovery" error during Nokia E72 update

    I think there is some problem in your Nokia PC suite and that's why you are getting such type of problem. Why don't you use OVI suite in your computer to update your mobile phone. Using OVI suite you can do following thing:

    *Get Started
    *Synchronise and back up your information
    *Copy files to and from your device
    *Organise your contacts
    *Manage your photos and videos and create albums
    *Manage your text messages
    *Connect to the web
    *Make the most of your music with Nokia Ovi Suite
    *Download and install new software and applications
    *Share online with Ovi
    *Connect your computer to the web with Nokia Ovi Suite

  5. #5
    Join Date
    May 2008
    Posts
    5,827

    Re: "Device Recovery" error during Nokia E72 update

    Hey you have to use another process or steps to update your mobile phone's firmware. You need internet on your mobile phone.
    1.First unlock your mobile phone.
    2.Now enter *#0000# in it.
    3.Now check for new updates.
    4.Now download and install new update in your mobile phone.

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