This ipod cannot be used because the apple mobile device service is not started

[roshan45]

Hi.,

I’ve recently updated iTunes, reinstalled iTunes on my window 7 pc. When I try plugging in my Iphone and accessing Itunes, I get this error message... this ipod cannot be used because the Apple Mobile Device service is not started. Anyone please help, so that I can sync my Ipod ???

[Tomaz]

Try restarting the Apple Mobile Device Service, to do this follow the below steps :

1. Quit iTunes and disconnect your iPhone or iPod touch.
2. Click the Windows Start button .
3. In the field Start Search writes Services.
4. In section Programs of search results, click on "Services".
5. Select Apple Mobile Device and click Stop the service.
6. When the service is stopped, click Start the service.
7. When it has started up again Apple Mobile Device service, open iTunes and connect your device.

[SreeKanth]

If the problem persists after you restart the apple mobile device service, you must remove and reinstall iTunes and AMDS.

1. Uninstalled iTunes and apple mobile device service completely.
2. Restart the computer.
3. Download and install (or reinstall) the latest version of iTunes. When you install iTunes, you also install the AMDS.
4. Restart the computer.
5. Start iTunes and connect your iPhone or iPod touch. Windows should recognize the device correctly.

[Rasdasa]

Try the Automatic startup of Apple Mobile Device Service:

1. Select the Automatic startup type Apple Mobile Device Service
2. Quit iTunes and disconnect your iPhone or iPod touch.
3. Click the Windows Start button .
4. In the field Start Search writes Services.
5. In section Programs of search results, click on Services.
6. Click the right mouse button on Apple Mobile Device and click Properties on the shortcut menu.
7. On the popup menu Startup TypeSelect Automatic and click OK:
8. Open iTunes and connect your device.

[roshan45]

I met a number of suggestions to uninstall iTunes and QuickTime, then the iTunes installer to install both. I did along with the removal of support for mobile devices from Apple and then reinstall and everything worked for me. My theory is that uninstall support for mobile devices is what really did it. I would recommend that you first uninstall QuickTime then itunes.