Failed to locate Supported File Types or There Are No Photos Found on this Device

[roshan45]

Hi,

I have a Nano ipod, and suddenly I see this error message every time I plug it into laptop. I get the error message, "Failed to locate Supported File Types or There Are No Photos Found on this Device"I have tried several things, even restoring. When I restored it did not complete the activity and ended up locking my ipod. Any idea how to fix?

[Tomaz]

It sounds like some media-library type program on your PC is scanning the iPod for photos and there aren't any of your has some conflict with your system with a camera or flash card reader. Are either of those connected?

[Kanga]

I had got a similar error: "Failed to locate file types or there are no photos found". In your photo software program make a folder called iPod photos. Then navigate to this folder through the iPod file by clicking on the photos tab. This worked for me.

[JPGargoyle]

It seems that Windows detects the iPod as a memory card. The standard Windows connection to memory card devices is as a bulk storage device, so that Apple would be aware of this and permits. It is the most likely cause I think something in Windows taking over the bad connection. I suppose that a conflict with a special software for some brands of digital cameras. It is a right pain with Windows XP. Notice the message in the header mentions photos? The camera software is probably busy trying to download photos from a camera.