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Thread: How to install Motorola Q exchange certificate

  1. #1
    Join Date
    May 2008
    Posts
    72

    How to install Motorola Q exchange certificate

    I have purchased a second hand Motorola Q phone with Windows Mobile, now I want to install a certificate in order to Activesync with my Exchange server. I am getting error: "security permission was insufficient to update your device" I've done some Google searches and I even tried the trick mentioned to convert the certificate to XML, them convert it to a CAB file and install on the phone through the cab, didn't like that either.

  2. #2
    Join Date
    Mar 2008
    Posts
    672

    Re: How to install Motorola Q exchange certificate

    You need to download the certificate from your Exchange admin. First go to Microsoft and download the "Add Root Certificate Utility for Verizon SmartPhone". The exe is "VZW_SpAddCert.exe"

    Go to Microsoft and download the "Add Root Certificate Utility for Verizon SmartPhone"

    Click the Download button on this page to start the download.
    Do one of the following:
    • To start the installation immediately, click Open or Run this program from its current location.
    • To copy the download to your computer for installation at a later time, click Save or Save this program to disk.


    System Requirements
    Supported Operating Systems: Windows Mobile 2003 software for Smartphone
    Windows Mobile 2002 Smartphone
    Windows Mobile 2003 Smartphone

  3. #3
    Join Date
    May 2008
    Posts
    215

    Re: How to install Motorola Q exchange certificate

    Quote Originally Posted by Allan.d View Post
    You need to download the certificate from your Exchange admin. First go to Microsoft and download the "Add Root Certificate Utility for Verizon SmartPhone". The exe is "VZW_SpAddCert.exe"

    Go to Microsoft and download the "Add Root Certificate Utility for Verizon SmartPhone"

    Click the Download button on this page to start the download.
    Do one of the following:
    • To start the installation immediately, click Open or Run this program from its current location.
    • To copy the download to your computer for installation at a later time, click Save or Save this program to disk.


    System Requirements
    Supported Operating Systems: Windows Mobile 2003 software for Smartphone
    Windows Mobile 2002 Smartphone
    Windows Mobile 2003 Smartphone
    I have download the file but I don't understand how to make it work.

  4. #4
    Join Date
    May 2008
    Posts
    194

    Re: How to install Motorola Q exchange certificate

    To install install Motorola Q exchange certificate, connect your phone with computer. Then on your Motorola Q mobile phone, go to Select Start -> File Manager - run "VZW_SpAddCert.exe", Select the certificate that you put in the storage folder, View the certificate detail and click Ok. then go to Confirmation page and click Ok. When it says "Certificate added successfully, restart your phone.

  5. #5
    Join Date
    May 2008
    Posts
    230

    Re: How to install Motorola Q exchange certificate

    To adding certificate to WM5 Smartphone do the following:

    Change the value of following registry entry on the device:

    1. HKLM\Security\Policies\Policies\00001017
    2. from 128 to 144.
    3. Restart the device.
    4. Export the desired certificate as a binary encoded (DER) certificate (.cer).
    5. Copy the .cer file to the device.
    6. Open the .cer file on the device via file explorer.

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