How to reset lock code for MOTO Q

[Rutajit]

Hello,

I am having MOTO Q mobile phone with me and it was working fine due to virus issue i had formatted my Mobile phone but was still facing same issue. I asked my friend about the issue and he told me to restore to factory setting and have a check hope it will work for me, but when i try to reset to factory setting it asked me for Lock code and i don't know for it. Does anyone know whats the reset lock code for my MOTO Q mobile phone.

[Metechman]

If you want can have a master Reset for your MOTO Q , when you do a master reset you'll lose all the software and data on it. If you have a backup, you can restore that, but i guess this restore the virus too.

[Harshini]

Try to use the security code as 1234 or 0000 this would depend on your network provider which you are using it once this is pass you would be able to access the phone if you need to put a security code on the phone after removing it then you can do this too.

[Rutajit]

I have try to use the both the code which you have provided me by still i am not able to reset my lock code for my MOTO Q mobile phone

[Cadmus]

I was also facing such kind of issue i try to use 123456 and try to use IMEI number also which is located on back of phone under the battery which is of 15 numbers long i try that also and finally i try to contact Motorola Service center and they have provided me the 0207 code and it has got passed hope it will work for you too.