burn cd but can't dvd on xp

[ThoMas321]

hi folks,
my old Dell Dimension 8400 has a 16X DVD+/-RW drive/burner.

it can burn CD-Rs with any difficulty, but unable to do so for DVD-Rs. I use Roxio application and when I try to burn to a DVD the disk gets denied showing message insert new disc or the disk is dirty, should i try another dvd drive

Any suggestions ?

[chroma]

heyy buddy why you stick around with Roxio. make a chance for Ashampoo and Nero?

Ashampoo is similar to Nero, but will never expire.

If the drive is damaged, get a fresh one compatible for the device

[Eric B]

dude... try this options
1. Update the drive firmware from Dell.

2. Try DVR-Rs made by both HP and Memorex. (The drive will burn CD-Rs made by HP.)

3. Uninstall Roxio and then reinstall.

4. Try different application - Deepburner.

[JonathanD]

it occurs when a burner goes fatal. There are 2 different lasers, the DVD part usually goes bad first.

Go into Device Manager find the burner> right click> Uninstall, then restart.

If that doesn't work try this little script:

http://dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

Also note most Dell burners are specially made OEM versions...

New burners are cheap at about $25, figure out if you need SATA or IDE.


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