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  #1  
Old 19-05-2009
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Join Date: Apr 2009
Posts: 71
Need drivers for Motorola MOTO W490

Hi,

I recently bought Motorola MOTO W490 and i have installed the USB drivers cd which i got along with my phone. but now when i connect my phone to charge with usb. it detect the phone and charge it for sometime , but after sometime it wont charge the phone. and i get an error "unable to charge" on my phone. any idea what could be the problem.
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  #2  
Old 19-05-2009
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Join Date: Jan 2006
Posts: 6,878
Re: Need drivers for Motorola MOTO W490

you said that when you connect the phone with pc and it charges for few minutes and then you got the error , it means that the problem is not with the usb drivers , its your phone battery. you can called customer service they will send you a new battery.
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  #3  
Old 19-05-2009
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Join Date: Apr 2009
Posts: 71
Re: Need drivers for Motorola MOTO W490

hi, thanks for the reply, i have called motorola customer service and soon they will send me the new battery. but i have recently replaced the same battery and connect it with my pc and still getting same "unable to charge" error on my phone. i even uninstall and reinstalled the drivers but no change. please help me.
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  #4  
Old 19-05-2009
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Join Date: May 2008
Posts: 5,790
Re: Need drivers for Motorola MOTO W490

From here you can download the USB and Charging Drivers for your Motorola MOTO W490 http://www.motorola.com/support/v/in...008406b00aRCRD. and after installing driver turn on W370 and then Connect it to USB port of your pc and when phone asks "Connect phone as storage Device?", select yes. and wait while pc connect it as storage device.
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