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  #1  
Old 18-05-2009
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Join Date: Feb 2008
Posts: 1,260
How to fix error 14 on itouch

I am having a serious problem with my itouch. It started giving me an error 14 whenever I update its firmware. The error message that comes up says:

The iPod could not be restored. An unknown error occurred (14)

Is this normal? How can I get rid of this error message?
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  #2  
Old 18-05-2009
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Join Date: May 2008
Posts: 5,790
Re: How to fix error 14 on itouch

Install itunes 7.4.2, but I think it is possible to install it even over an itunes 8.
If you have tried several firmwares with that version in DFU mode, I would like to bring to your notice that they will not work. Try downloading the official 1.1.4 and restart. Try using itunes 8.0.2 to restore with 1.1.4, it should work.
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  #3  
Old 18-05-2009
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Join Date: Jan 2006
Posts: 6,878
Re: How to fix error 14 on itouch

When you are trying to update or restore your iPhone or iPod touch with iTunes, you may see an error message in iTunes that stops the update or restore process. To fix this, just follow the below steps:
  • Update to the latest version of iTunes
  • Restart your computer
  • Connect iPhone or iPod touch to a different USB port on your Mac or Windows PC.
  • Try to restore on a different computer.
  • Completely remove iTunes and Apple Mobile Device support and then reinstall the latest version of iTunes.
  • Update or reinstall your Windows USB drivers
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