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  #1  
Old 06-05-2009
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Join Date: May 2008
Posts: 372
Error 507 while upgrading the Operating System of Blackberry

Hello,

I have a blackberry 8320 t-mobile with version 4.5 , I had download blackberry messenger (it said that the phone does not support) so I wanted to update the OS, but the blackberry desktop manager told me. "An irreparable mistake was produce, please try again" what I did, but now my BlackBerry is dead, and the computer will find it more and when I light it it says "507 error" and to shut it down I must remove the battery.

I do a backup but as blackberry desktop manager can not find my BB I can not put ...

PLEASE HELP ME!
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  #2  
Old 06-05-2009
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Join Date: May 2008
Posts: 816
Re: Error 507 when upgrading the OS from Blackberry

Hi,

Well, I'll explain you about this error's .......

Device Errors 505 and 507

Overview

You receive one of the following Java ? errors on your BlackBerry smartphone while using Application Loader to install BlackBerry
Device Software:
Device Error 505

Device Error 507

-------------------------------------------------- ------------------------------

CAUSE

Both of the errors indicate that no applications are loaded on the BlackBerry smartphone.

The following are three possible reasons for the error:
  • While using Application Loader to install BlackBerry Device Software, existing applications on the BlackBerry smartphone were erased, and new applications failed to load.
  • All data and applications were erased when an incorrect password was typed ten times into the BlackBerry smartphone.
  • The Power Management feature on the computer has disabled the USB ports.

-------------------------------------------------- ------------------------------

The following are possible resolutions for this issue.

Cause 1

While using Application Loader to install BlackBerry Device Software, existing applications on the BlackBerry smartphone were erased, and new applications failed to load.

Resolution

Complete the following steps:
  1. Verify that you have the BlackBerry Device Software installed on your computer. For instructions, see KB03295.
  2. If your BlackBerry smartphone is connected to a laptop computer in a docking station, disconnect the laptop computer from the docking station and connect the BlackBerry smartphone directly to the laptop computer.
  3. If a third-party program, such as a virus scanner, is using the same COM port as BlackBerry Desktop Manager, close the third-party program to free the COM port for use.
  4. If you are using a USB adapter to connect your BlackBerry smartphone to a serial port on your computer, temporarily connect your BlackBerry smartphone to a computer with a USB port.
  5. Open BlackBerry Desktop Manager and double-click the Application Loader icon.
  6. Use the application loader tool to install the BlackBerry Device Software.

Note: If the application loader process fails, see KB03295.

-------------------------------------------------- ------------------------------

Cause 2

All data and applications were erased when an incorrect password was typed ten times into the BlackBerry smartphone. For more information, see KB02318.

Resolution

Complete the following steps:
  1. Open BlackBerry Desktop Manager and double-click the Application Loader icon.
  2. Use the application loader tool to install the Blackberry Device Software.

-------------------------------------------------- ------------------------------

Cause 3

The Power Management feature on the computer has disabled the USB ports.

Note: This resolution is for Microsoft ? Windows ? XP users only.

Resolution

Complete the following steps:
  1. On your computer, click Start> Settings> Control Panel.
  2. In the Control Panel, double-click the System icon. The System Properties window opens.
  3. Click the Hardware tab of the System Properties and click Device Manager.
  4. In the Device Manager, double-click Universal Serial Bus Controllers.
  5. Right-click the first USB root hub and select Properties.
  6. In the Properties window, click the Power Management tab.
  7. Clear the check box beside
  8. Allow the computer to turn off this device to save power.
  9. Repeat for all other USB root hubs.
  10. Restart your computer.

-------------------------------------------------- ------------------------------

Additional Information

Note: If the Error 507 is showing, the BlackBerry smartphone will not display as connected in the BlackBerry Desktop Manager. Use the application loader tool to install the latest version of BlackBerry Device Software on the BlackBerry smartphone. For instructions, see KB03621.
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  #3  
Old 06-05-2009
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Join Date: Dec 2007
Posts: 845
Re: Error 507 when upgrading the OS from Blackberry

Hi,

Install the BB Desktop Manager on another PC with Windows XP for example and try the firmware from the PC to install.

Or

Procedure:
A PC running BlackBerry Desktop Manager or Device Manager
The command line program javaloader.exe. Unfortunately only in RIM development environment on the download. Individually, the download is not legally be given. Google will help here but surely continue.
BlackBerry Connect
A console (command prompt), open, eg via Start - Run - cmd.
The program: java loader <path>-usb wipe
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  #4  
Old 06-05-2009
Member
 
Join Date: May 2008
Posts: 230
Re: Error 507 while upgrading the Operating System of Blackberry

Hi,

I had gone through the same error. Actually, I was not who I came across the error, but a person who works with me. In the middle of the Update, the computer error it made in Desktop Manager, which closed, and the Blackberry was a white screen with a drawing with 3 geometric shapes and the error message 507.

If you are in this situation, do not panic!

This error is displayed when the BlackBerry is no OS.

To resolve, go to C: \ Program Files \ Common Files (common files), Research in Motion, AppLoader and delete the file vendor.xml. Having deleted, open the Desktop Manager again and restart and the update process.

I just did and everything was fine.
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