Go Back   TechArena Community > Hardware > Portable Devices
Become a Member!
Forgot your username/password?
Tags Active Topics RSS Search Mark Forums Read

Reply
 
Thread Tools Search this Thread
  #1  
Old 25-04-2009
Member
 
Join Date: Dec 2007
Posts: 365
iTunes 8 "The iPhone cannot be synced. An unknown error occurred (13213)

Upgrade to v2.1 and when you go to sync your iPhone to display the following error:

"The iPod cannot be synced. An unknown error occurred (13213)"?

The error pops up at the end of the sync after syncing photos. The sync does appear to be working however.
Reply With Quote
  #2  
Old 25-04-2009
Una Una is offline
Member
 
Join Date: May 2008
Posts: 613
Re: iTunes 8 "The iPhone cannot be synced. An unknown error occurred (13213)

Here is the solution (directly from Apple's support forum):

Power down (and leave turned off) your iPhone.
Then restart iTunes 8.0, leaving your iPhone off.
Now plug your still turned off iPhone into iTunes.
Problem solved
Reply With Quote
  #3  
Old 25-04-2009
Member
 
Join Date: May 2008
Posts: 980
Re: iTunes 8 "The iPhone cannot be synced. An unknown error occurred (13213)

To restore syncing capabilities to your iPod Touch after a 2.1 upgrade:

1. Unplug your iPod Touch and turn it off. Hold the power button at the top until the red slider appears and power it down completely.
2. Quit iTunes 8
3. Relaunch iTunes 8
4. Plug in Touch - DO NOT TURN IT ON FIRST. Make sure it?s still off completely from step 1.
5. Should sync normally
Reply With Quote
  #4  
Old 25-04-2009
Member
 
Join Date: May 2008
Posts: 376
Re: iTunes 8 "The iPhone cannot be synced. An unknown error occurred (13213)

This error condition occurred during a sync and was not related to the initial upgrade to version 2.1 firmware.

I was able to go through and sync several times without error.

Once I received this error my Touch was in a perpetual ?Sync? mode and the error continued displaying until I followed the steps.
Reply With Quote
Reply

  TechArena Community > Hardware > Portable Devices
Tags: , ,



Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads for: "iTunes 8 "The iPhone cannot be synced. An unknown error occurred (13213)"
Thread Thread Starter Forum Replies Last Post
Error "iTunes could not sync data to the iPhone because the iPhone disconnected" BatWing Portable Devices 5 12-06-2011 09:04 PM
Error:"error occurred during installation of assembly policy" during the installation of iTunes 9 Jaiya Portable Devices 3 20-04-2011 08:01 AM
iPhone not synced with new iTunes 10 dUCK-yOUNG Portable Devices 3 14-10-2010 06:54 AM
"The iPhone cannot be synced. The required disk cannot be found." error dONGsUN Portable Devices 3 14-10-2010 06:21 AM


All times are GMT +5.5. The time now is 03:54 PM.