Zune pad not working properly

[jean-paul martell]

hi,
i have Zune 80GB Media Player, Zune Pad is not woking properly it would not go back,up and down,the touch keys won't work in menus, would not enter the menu, would not volume up or down.only worked when in play mode to go to the next song.Any help will be extremely appreciated.

[T.J.]

hi,
your pad might be not functioning well.. or the connector are lose.. so just contact the seller and ask for an exchange/refund.

[Fabian]

i have Zune 80GB Media Player, Zune Pad is not woking properly it would not go back,up and down,the touch keys won't work in menus, would not enter the menu, would not volume up or down.only worked when in play mode to go to the next song.Any help will be extremely appreciated.

Reset it or wait until the battery dies.

[Maxforu]

Try sliding the "Lock" slider on top of your Zune back and forth, then try to reboot your Zune. I had the same problem, tried all of the above remedies and still had the problem. I then slid the switch to locked, then to unlocked, then pressed and held the back button and down arrow at the same time. Voila, it rebooted and has worked fine since.

Mine is an original 30 Gig model. And I hope your solution is as simple and cheap.