Results 1 to 4 of 4

Thread: Acer eRecovery not working

  1. #1
    Join Date
    Jan 2009
    Posts
    40

    Acer eRecovery not working

    Hello there,
    I realized that I can not use Acer eRecovery with the shortcut, when I clicked, I get the message: "Acer eRecovery is not available" what is the solution? Can anyone help?

    Thank you.

  2. #2
    Join Date
    Jan 2006
    Posts
    4,545

    Re: Acer eRecovery not working

    eRecovery does not work in NTFS as said by all Acer users. As long as you didn't wipe the hidden partition, eRecovery should work. In order to access it, you have to change the boot order in the bios and boot from the recovery dvd you made.

  3. #3
    Join Date
    Jan 2006
    Posts
    6,878

    Re: Acer eRecovery not working

    Acer laptops use a custom Master Boot Record (MBR) that allows you to use the Alt-F10 to initialize the recovery procedure. Also Alt-F10 uses the hidden PQSERVICE partition found on the hard drive.

    When you zeroed the disk you not only erased the custom MBR which is needed for Alt-F10, but you also erased the recovery partition (PQSERVICE)
    Now when you use the recovery CD's you are only restoring Windows, and not the custom MBR and PQSERVICE

  4. #4
    Join Date
    May 2008
    Posts
    5,812

    Re: Acer eRecovery not working

    eRecovery requires a password, try accessing it through the Start =>All Programs menu or one of the "QuickLaunch" buttons towards the display will probably launch it. In any event, the default password is something like "000000" before you set it.

Similar Threads

  1. Factory settings and eRecovery on Acer Aspire One laptop
    By GarySober in forum Portable Devices
    Replies: 7
    Last Post: 03-11-2011, 07:46 AM
  2. Acer erecovery management
    By Xanti in forum Windows Software
    Replies: 5
    Last Post: 06-02-2011, 11:07 AM
  3. Problem with Acer eRecovery Management on vista
    By Rubero in forum Windows Software
    Replies: 5
    Last Post: 02-09-2010, 09:21 PM
  4. Acer eRecovery issues
    By kylechu in forum Windows Software
    Replies: 1
    Last Post: 06-07-2010, 12:03 AM
  5. How to Get Back Acer eRecovery
    By David_200 in forum Motherboard Processor & RAM
    Replies: 2
    Last Post: 08-09-2008, 06:12 PM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Page generated in 1,713,435,375.45146 seconds with 17 queries