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  #1  
Old 13-03-2009
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Join Date: Aug 2006
Posts: 235
HP Pavilion dv6000 problem

Hi,

Yesterday when I wanted to format my laptop and I got this error: 0x4001001300001002. Since I can not use my laptop now, I have a big problem . Is there someone who knows how to troubleshoot this error ?. laptop is an HP Pavilion dv6000.with windows xp
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3.2 (northwood)
2gig ram
ATI AIW X800xt 256mb
Gigabyte GA-8knxp 875p Chipset
Optiwrite 8X DVD Burner
Win XP PRO Sp2 (Works Perfectly)
2 SATA Raptor 74gig Raid 0
2 7200 IDE 320gig HD
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  #2  
Old 13-03-2009
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Join Date: May 2008
Posts: 5,936
Re: HP Pavilion dv6000 problem

That error means that the Boot Manager is Missing. This is usually caused by either a failed hard drive, or a failed attempt at recovery. If you try to do a recovery and then suddenly halt the process, weather on purpose or due to something like power failure, then the first bit of the Recovery boot process, the BTMNGR, can be hosed. If this happens then your only option is to order recovery disks from the manufacturer and install the OS that way. These disks will run you about $15-$30



You might boot into bios (F10 on startup) and do a hard drive self test first to make sure you dont have a hard drive problem
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  #3  
Old 13-03-2009
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Join Date: May 2008
Posts: 5,790
Re: HP Pavilion dv6000 problem

Call HP and get an Engineer to your house (or send Laptop to HP) to get fixed. You have that right to get it fixed as it should be covered by their support. And insist on it, don't go through their so called fix procedures again...!
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