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Thread: Motorola Phone Tools problem with vista

  1. #1
    Join Date
    Nov 2008
    Posts
    56

    Motorola Phone Tools problem with vista

    hi,
    I'm using Motorola Phone Tools with Vista, the program see's my phone and all is working. The only problem is when i cut /crop / edit mp3's to upload as a ringtone,i get a error saying missing or unsupported mp3 codec...what is this ?

    I am using Vista Premium. Can anyone help me with this problem ?

  2. #2
    Join Date
    Jan 2006
    Posts
    7,109

    Re: Motorola Phone Tools problem with vista

    Not sure if you ever figured this one out but I have the fix. hopefully it'll help somebody else too. This problem was driving me nuts!!
    On Vista-
    Go to Computer C:Windows System32
    Look for a file called l3codecp.acm (you'll probably find l3codeca.acm which is why you're having the error)
    If you find l3codeca.acm continue on........
    Close out of that
    Go to start
    Run
    Type regedit
    Click the arrow next to Hkey_Local_machine
    Then click the arrow next to Software
    Arrow next to Microsoft
    Arrow next to Windows NT
    Arrow next to Current Version
    Then highlight or click once on the name Drivers32
    On the list to the right it will say msacm.l3acm then to the right of that under "Data" it should read C:\Windows\System32\l3codecp.acm(will probably say l3codeca.acm)
    If it reads l3codeca.acm you need to right click on msacm.l3acm and click MODIFY

    Once in there, leave the data that's already there, just find the spot where it says l3codeca.acm and replace it with l3codecp.acm- (you're only changing one letter the A after codec to a P) click ok restart your computer and it WILL work!! It sounds complicated but if you follow everything I say, it will work like a charm and you won't have the problem again. If you know of anyone else having the same problem direct them to this and have them run through it.
    "Me fail English!? That unpossible!"

  3. #3
    Join Date
    May 2008
    Posts
    5,937

    Re: Motorola Phone Tools problem with vista

    In Windows Vista, you cannot use the Fraunhofer IIS MPEG Layer-3 codec (L3codeca.acm) to create MPEG-1 Layer 3 (MP3) content in a third-party application. for more details see this http://support.microsoft.com/kb/937141/en-us

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