i've recently purchased freecom toughdrive 250gb. It is detected without any problem in my laptop[vista home premium] but not detected with any usb ports in my pc [windows xp]
i need to copy some files from my pc..
plz let me know wht to do to make it detectable in my pc.
i mailed to freecom support, they replied
I've not plugged another usb devices at a time and i;ve connected directly with usb cable of device itself.Hello dear customer,
the toughdrive is a buspowered product and on your xp copmputer
is the usb buspower not sufficient. You shouldnīt use an usb cable
extension and shouldnīt plug any other usb device together with the
toughdrive, so that it can get the most usb power. If this is not enough,
you can help yourself out by using an active external usb hub with
a power supply on it. We usually deliver y-usb cables in such cases,
but i donīt know in which country you have bought your toughdrive.
We can only deliver such y-usb cables in that countires where the
product is sold.
and blue light is seen when i plug to any usb port. but drive isnt detected.
in device manager also i've checked, device working properly written there.
Please guide me, wht is the problem? wht shd i do? i need to take my imp files from my pc to my laptop..