Problem installing my printer

[monsitj]

Hello:

I have a problem with installing my printer and I would welcome your help.

Recently format the computer and used one of those programs that keeps all drivers in one computer file to save time and avoid having to install them one by one once again installed the operating system.

The fact is that I installed all the drivers properly (the graphics card, modem), except for the printer. Whenever I see a sign it says that "New hardware found "

[Allan.d]

Hello

from the Device Manager uninstall the printer
and from here Search Results products
Download the CONTROLLER for your printer, and see if you install works
a greeting

[monsitj]

I will try and do that and now say that. Muchas gracias por la respuesta! Thank you for your reply!