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Old 28-09-2013
Join Date: Jul 2013
Posts: 79
error 80242009 while Windows 8 update

I am running Windows 8 64bit on my computer and there is a security update for office 2013 (KB2810009) that I am trying to install on my pc. When ever I start the update then I get an error code of 80242009 while trying to install this update? Does anyone know a way how to install this security update without getting the error? Thanks
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Old 30-09-2013
Join Date: Apr 2008
Posts: 3,291
Re: error 80242009 while Windows 8 update

There are some users who are getting this error while installing the KB2810009 update package of Office 2013 in Windows 8. And for this problem, microsoft has released a Office 2013 hotfix package that you can download from this link - http://support.microsoft.com/kb/2768361. Note that there are 2 versions of hotfix packages for 32bit and 64bit operating system, namely "Ace2013-kb2768361-fullfile-x86-glb.exe" and "Ace2013-kb2768361-fullfile-x64-glb.exe" respectively.
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Old 01-10-2013
Join Date: Apr 2009
Posts: 967
Re: error 80242009 while Windows 8 update

If the above solution doesnt work for you then try to run SFC /SCANNOW Command at Boot. To do that open a CMD at boot and then type diskpart and press enter. After that type of the list volume and press enter. Just save the drive letters on a paper for the boot drive that you get and Windows 8 drive and after that type Exit and press enter. Now in the command prompt type the below command and press Enter:
sfc /scannow /offbootdir=C:\ /offwindir=D:\windows

Let it finish and then boot normally to Windows 8 desktop and try to install the update again.
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Old 03-10-2013
Join Date: Sep 2005
Posts: 1,365
Re: error 80242009 while Windows 8 update

Microsoft has confirmed that there was some issues related to the September Windows Update of Office 2013 released for Windows 8 and have corrected the issue. Just go to the below links to resolve this problem of Windows Update installation repeating itself over and over again:

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