Hi all,
I have acer aspire pre-installed with vista home premium. Recently after Windows update or may be after wrong switch off by my child(or both, b'se both have happened before I started having these problems) the laptop has stopped working. It gives the message "the Ordinal 2000 could not be located in the dynamic link library USER32.dll"). I can log in using the user name and password, It also gives me error "LogonUI.ece-Ordinal not found" , "AtBroker.exe Ordinal not found", "Explorer.exe Ordinal not found".
It also says "Transitional accessible technologies between desktops has stopped working"
after which all that I see is a mouse cursor and nothing else. Atleast it lets me shutdown from Alt+Ctl+del >shutdown. Can't see task bar, quick launch , time&date neither start menu>programs. I wouldn't even let me send an error report online.
I have done system repair which gives no problems found. Cannot restore to previous point though I see many. It comes up with error message saying "system restore failed due to unspecified error 0x80071A91".
Same problems in Safe mode.
I can access with command prompt in safe mode.
I can access my files from UBUNTU. I see a folder called PRELOAD, which i think is the copy of the OS the manufacturer has put. Am I correct? If so can i make a backup of this and use it to install Vista? If not what is thie Folder PRELOAD doing in the laptop?
I'd appreciate any help.
Thanks in advance
KL
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