Hello friends, I am receiving this error when I shut down my PC “Access Violation Error 00423B70 ad module addresses 0000000D Write AntiSpy.exe Comcast address” Windows XP and Kaspersky Internet Security 2010. Have downloaded Spy Boot-SD Resident and Malware bytes Anti Malware to try to solve the problem but has not worked. Comcast says it's because I do not always use their Norton package with Comcast. I am also running Microsoft's essential security, as I am writing this to try to solve the problem. Any help is appreciated. Thank you.