I have installed the windows vista service pack 1 on mine dell laptop. Last night I have tried to update mine windows vista to service pack but during the upgrading time I have go the following error:” driver will not work “and after that mine up gradation was stopped. Now I don’t know how to solve this issue. Can anyone suggest on this. I can also say that I've received blue screens multiple times last night for normal use. Something about mini dump and I am concerned, the laptop is not even a day old and still I have the blue screen Sometimes the desktop more than we've had for 9 years. Is this scenario damage or do i need to get a new laptop.