Hello friends totally confused, I am unable to go to the sleep mode then I called the Acer last day and they told me to do a fresh installation of windows 7 OS, which I did. The difficulty is on battery or plugged in, when It comes time for the screen to dim it will dim, but while it come up to time for the monitor to go out it goes right backside to the desk top and it will not completely go to sleep until and unless I close the lid. Acer informed me that it is the Microsoft trouble and for that I should have to call for the Microsoft instead of Acer. When I initially formatted my hard drive and re installed windows it worked very well, but after that I started doing the entire updates from windows that when it appears to confuse up. Any idea what might be creating this trouble? Thanks for any help
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