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Thread: Remote Workplace Terminal Services and Network Policy Server not running

  1. #1
    Join Date
    Dec 2010
    Posts
    2

    Remote Workplace Terminal Services and Network Policy Server not running

    Hi,

    I am running a new installation of SBS 2008 on a HP Proliant server.

    I have two PCs running Vista Business and am trying to login to the server using Remote Web Workplace. I get the error stating that 'The Terminal Services Gateway service is not running'.

    When I check the server 'Services' I see that it is not running. If I try and Start it it says 'Windows could not start the Terminal Services Gateway service on the Local Computer. Error 1068: The dependency service or group failed to start.'

    Checking the dependencies, I see that 'Network Policy Server' is also not running. If I try and start this it gives me the following error - 'Windows could not start the Network Policy Server service on Local Computer. Error 0x80072740: Only one usage of each socket address (protocol/network address/port) is normally permitted.

    Please help as I am not familiar enough with this software to know how to resolve this.

    Thank you

  2. #2
    Join Date
    Nov 2009
    Posts
    1,269

    Re: Remote Workplace Terminal Services and Network Policy Server not running

    I think you need to repair the Workplace terminal which will resolve the issue with the same. All you have to do is to go through the below given step which will work with the issue and repair the same to resolve the issue.

    To restart the Terminal Services Gateway service
    1. Click Start
    2. Click on Control Panel
    3. Click Administrative Tools
    4. Right Click on Services, and then click Run as administrator.
    5. Go to User Account Control page
    6. Click on Continue.
    7. Find "Terminal Services Gateway" in Services
    8. Right click on "Terminal Services Gateway"
    9. Select Restart

    To open TS Gateway Manager and search for errors and warnings


    1. Click on Start
    2. Click on Control Panel
    3. Click on Administrative Tools
    4. Click on Terminal Services
    5. Click on TS Gateway Manager
    6. Go to User Account Control page
    7. Click on Continue.
    8. Go to Managed TS Gateway Servers
    9. Double Click on Server Name which is currently running
    10. Find error on TS Gateway Server Status
    11. Click on Error Description and follow the instruction to resolve same
    .

  3. #3
    Join Date
    Dec 2010
    Posts
    2

    Re: Remote Workplace Terminal Services and Network Policy Server not running

    Hi, thanks for the reply.

    When I try and restart Terminal Services Gateway, it fails with the Error 1068 message.

    When I look for errors in the TS Gateway Manager - it tells me that No Configuration Authorization Policies are Configured, and No Resource Authorization Policies are Configured.

    Sounds like I haven't set something up properly.

    Thanks

    CalicaCJA

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