After my BitDefender updated I restarted my computer. It did not boot to desktop. I got the Dell Logo, bios and the blue bar going from left to right. Another screen appears, Windows Error Recovery. What happened ?!! I enter the highlighted "start recovery". Next screen says "Please Wait". Next screen say "Other User". It had in the bottom left corner an "Ease of Access" icon. I click "other user". Next screen asks for "User Name" and "Pass Word". Whats going on?!! Ok, calm down. I put in my user name and pass word I had just before desktop. Click "OK". The next screen has put me in near panic. It said with a red x "The specified domain name either does not exist or could not be contacted". OMG ! Ok, don't panic. Lets boot into safe mode. After I turn off the computer and restarted using the on and off button. I pressed F8. I press enter on the highlight word "Safe Mode". It went back to "Other User"!!
Whats happening ?!! This repeats no matter in what mode. I can't get into Safe Mode at all.
What do I need to do? I have the Reinstallation DVD and the Drivers and Utilities cd that Dell (They want money for instructions) gave with the computer. And yes I called BitDefender, "We'll get back to later". Right !
Anyone out there that can help ?
Tom
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