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Thread: Error 2738 - could not access VBScript run time for custom action.

  1. #1
    Join Date
    Apr 2010
    Posts
    90

    Error 2738 - could not access VBScript run time for custom action.

    I am trying to activate my Virgin Mobile Broadband2Go device on my Acer Aspire 1410 laptop on which I have installed 64 bit Windows 7 Home Premium. Now the problem is that when I start installation then it aborts in between with an Error 2738 -- could not access VBScript run time for custom action. I have done same thing on my friendís laptop which also has the same OS. Please help me to get rid of this error.

  2. #2
    Join Date
    May 2008
    Posts
    4,088

    Re: Error 2738 - could not access VBScript run time for custom action.

    This error messages which you have got indicates that the VBScript engine is not currently registered on the machine. You can try these steps to solve the problem.
    1. Go to the Start Menu and click on Run.
    2. Type CMD on Run Search Bar to start Command prompt.
    3. Type cd %windir%\system32 and press Enter.
    4. Type regsvr32 vbscript.dll and press Enter.
    5. Type regsvr32 jscript.dll and press Enter.

  3. #3
    Join Date
    Apr 2008
    Posts
    3,297

    Re: Error 2738 - could not access VBScript run time for custom action.

    I suggest you to update the drivers of Virgin Mobile Broadband2Go device as there could be some problematic. Go to the Start and open Control Panel and then click on the System and Maintenance. Open Device Manager and enter Admin's ID and Password. Now choose the device of which you want to update the drivers and then double click on it. Switch to the Driver Tab and then click on Update Driver.

  4. #4
    Dr. V Guest

    Re: Error 2738 - could not access VBScript run time for custom action.

    As you are running 64-bit version of Windows operating system, Go to the Command prompt and then type reg delete " HKCU\SOFTWARE\Classes\Wow6432Node\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8} " /f, then hit Enter. Then you have to type c:\windows\syswow64\regsvr32 vbscript.dll, then hit Enter. Now check that are you getting the same error or not.

  5. #5
    Join Date
    Apr 2008
    Posts
    3,270

    Re: Error 2738 - could not access VBScript run time for custom action.

    According to me you have got an enough solution for running the VB Scripts on your computer system so i have posted this comment to ask you that have your tried any of these solutions and have your problem got solved by using it or not. If not then what other problem you are facing? You may share that as well with us so that we can help you a bit more.

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