When I start my desktop, the Screen goes blank for a few seconds and then a msg is displayed
“Windows could not start because of an error in the software.
Please report this problem as:
Load needed DLLs for kernel
Please contact your support person to report this problem”
I could not start the windows even in SAFE MODE as the same message would appear.
I called my engineer. He came and “repaired” (from the disk)the windows.. It functioned properly for exactly 1 day and now again the same problem has come up.
It shows exactly the same message now.
I have a LICENSED version of KASPERSKY ANTI VIRUS….. so chances of a virus being the cause are low. Neither I installed / uninstalled any programs recently.
I contacted my comp guy again. So now he his telling me that the problem is with my HARD DISK. It has bad sectors or something. So he has asked me get a replacement for my Hard Drive as it is still under warranty.
I purchased my computer in DEC 09 so everything is still under warranty. The specifications of my comp are
Intel 2.93GHz Core 2 Duo processor
Intel DG41 Motherboard
2 X 2GB DDR2 RAM
1TB Seagate SATA HD
Windows XP Home Edition
Can this be a problem with the Hard disk which causes windows to crash or corrupts it.
My Hard disk had managed to somehow crash when it was just 2-3weeks old.(YES in a new comp)This was when the engineer supposedly solving a minor glitch with my keyboard & mouse managed to achieve this feet. (This time out I contacted a new engineer)
So should I take a backup(if possible) of the data on my hard drive and send it for replacement or what should I do?
And can a problem/compatibilities issues of my motherboard/RAM/power supply with Hard Drive cause it to crash/develop bad sectors or problems again and again(assuming the hard disk is actually spoiled)