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Thread: Compaq C770 TU - Internal/External Microphone Not working

  1. #1
    Join Date
    Jan 2009
    Posts
    1

    Compaq C770 TU - Internal/External Microphone Not working

    Dear Friend,

    I need Help -Compaq C770 TU - Internal Microphone Not working

    I have windows XP service pack 3 installed in my system.

    My internal & external microphone is not working.

    When i plug in a external headphone, the sound in the computer speaker does not stop. Also for some websites even if i do a mute on the volume control , voice is heard.

    Please help

    I have done everything as given below but still NOT working.
    http://forums11.itrc.hp.com/service/...readId=1300038

    I am having this problem since i purchased this laptop 6 months ago.

    My email id is sugaz007@hotmail.com

    Please reply friend.

    Thanks

    Sugavaneswaran

  2. #2
    Join Date
    May 2008
    Posts
    308

    Re: Compaq C770 TU - Internal/External Microphone Not working

    Hi,

    You need to install the Microsoft UAA bus driver. Until then, Audio doesnt work on XP. Luckily, HP has that driver on their website.
    You can download UAA driver installation file(sp26334.exe) from the below link:
    http://h10025.www1.hp.com/ewfrf/wc/g...tem=pv-22533-1

  3. #3
    Join Date
    Mar 2008
    Posts
    429

    Re: Compaq C770 TU - Internal/External Microphone Not working

    This model of Presario has an audio controller that supports the high definition audio. You need to have Microsoft Universal Audio Architecture (UAA) Bus Driver for High Definition Audio installed on the computer before installing the audio driver.

    Microsoft Universal Audio Architecture (UAA) Bus Driver for High Definition Audio Driver:
    ftp://ftp.hp.com/pub/softpaq/sp33501-34000/sp33867.exe

    If the above did not work, please try the alternate ones given below.

    ftp://ftp.hp.com/pub/softpaq/sp33501-34000/sp33867.exe
    http://asia.giga-byte.com/FileList/D...tek_azalia.exe
    ftp://ftp.compaq.com/pub/softpaq/sp3...00/sp32646.exe

    Now install the audio driver which is provided below.

    Conexant CX20549-12 High Definition Audio Driver:

    ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36090.exe

    Follow the on-screen display to install these drivers. It is adviced to restart the laptop after each install or when the installation wizard asks you to restart.

  4. #4
    Iva_nixon Guest

    Re: Compaq C770 TU - Internal/External Microphone Not working

    Your information is really helpful for me so thanks for such a informative post.
    Last edited by Saket; 11-06-2010 at 05:36 PM. Reason: Warning - External link not allowed

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