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Thread: Please, help! BSOD because of tcpip.sys

  1. #1
    Join Date
    Apr 2010
    Posts
    2

    Please, help! BSOD because of tcpip.sys

    Hi guys!

    I have really frustrating situation going with my computer.
    Almost every day my computer is going down with BSOD that saying that something is wrong with my Tcpip.sys.

    Googled for solutions for days, scanned for viruses with different programs, installed firewall, but nothing, nothing came out.

    Please, help!

    Below is detailed decoded error dump :
    ------------------------------------------------------------------------

    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Work\Temp\BSOD\log1\Mini042310-02.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 6002.18209.amd64fre.vistasp2_gdr.100218-0019
    Machine Name:
    Kernel base = 0xfffff800`02c4b000 PsLoadedModuleList = 0xfffff800`02e0fdd0
    Debug session time: Fri Apr 23 19:49:21.353 2010 (UTC + 3:00)
    System Uptime: 0 days 1:29:35.213
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .................................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck D1, {40, 2, 0, fffffa600117650b}

    Unable to load image \SystemRoot\System32\drivers\tcpip.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for tcpip.sys
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by : tcpip.sys ( tcpip+11550b )

    Followup: MachineOwner
    ---------

    1: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000000000040, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffffa600117650b, address which referenced memory

    Debugging Details:
    ------------------


    USER_LCID_STR: ENU

    OS_SKU: 3

    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002e72080
    0000000000000040

    CURRENT_IRQL: 2

    FAULTING_IP:
    tcpip+11550b
    fffffa60`0117650b ?? ???

    CUSTOMER_CRASH_COUNT: 2

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0xD1

    PROCESS_NAME: csrss.exe

    TRAP_FRAME: fffffa6001922c80 -- (.trap 0xfffffa6001922c80)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=fffffa800d1f55e0
    rdx=fffffa80051a4000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffffa600117650b rsp=fffffa6001922e10 rbp=fffffa800d1f55e0
    r8=fffffa800d1f58a8 r9=0000000000000001 r10=000000000000003f
    r11=00000000000833c0 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0 nv up ei pl zr na po nc
    tcpip+0x11550b:
    fffffa60`0117650b ?? ???
    Resetting default scope

    LAST_CONTROL_TRANSFER: from fffff80002ca526e to fffff80002ca54d0

    STACK_TEXT:
    fffffa60`01922b38 fffff800`02ca526e : 00000000`0000000a 00000000`00000040 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffffa60`01922b40 fffff800`02ca414b : 00000000`00000000 00000000`00000000 0b81007a`80101080 fffffa80`0d1f55e0 : nt!KiBugCheckDispatch+0x6e
    fffffa60`01922c80 fffffa60`0117650b : 00000000`00000002 00000000`00000001 fffffa80`06cb9c10 fffffa80`0b038bb0 : nt!KiPageFault+0x20b
    fffffa60`01922e10 00000000`00000002 : 00000000`00000001 fffffa80`06cb9c10 fffffa80`0b038bb0 00000000`00000002 : tcpip+0x11550b
    fffffa60`01922e18 00000000`00000001 : fffffa80`06cb9c10 fffffa80`0b038bb0 00000000`00000002 fffff800`02d5fd02 : 0x2
    fffffa60`01922e20 fffffa80`06cb9c10 : fffffa80`0b038bb0 00000000`00000002 fffff800`02d5fd02 fffffa80`03f60000 : 0x1
    fffffa60`01922e28 fffffa80`0b038bb0 : 00000000`00000002 fffff800`02d5fd02 fffffa80`03f60000 00000000`00000020 : 0xfffffa80`06cb9c10
    fffffa60`01922e30 00000000`00000002 : fffff800`02d5fd02 fffffa80`03f60000 00000000`00000020 fffffa60`01922e78 : 0xfffffa80`0b038bb0
    fffffa60`01922e38 fffff800`02d5fd02 : fffffa80`03f60000 00000000`00000020 fffffa60`01922e78 fffff800`02c13750 : 0x2
    fffffa60`01922e40 00000000`00000070 : 00000000`00000002 00000000`00000000 00000002`00000001 fffffa80`051975e8 : nt!EtwpLogKernelEvent+0x202
    fffffa60`01922ee0 00000000`00000002 : 00000000`00000000 00000002`00000001 fffffa80`051975e8 fffffa60`01922f70 : 0x70
    fffffa60`01922ee8 00000000`00000000 : 00000002`00000001 fffffa80`051975e8 fffffa60`01922f70 00000000`00000200 : 0x2


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    tcpip+11550b
    fffffa60`0117650b ?? ???

    SYMBOL_STACK_INDEX: 3

    SYMBOL_NAME: tcpip+11550b

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: tcpip

    IMAGE_NAME: tcpip.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 4b7d2c05

    FAILURE_BUCKET_ID: X64_0xD1_tcpip+11550b

    BUCKET_ID: X64_0xD1_tcpip+11550b

    Followup: MachineOwner
    ---------

    1: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000000000040, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffffa600117650b, address which referenced memory

    Debugging Details:
    ------------------


    USER_LCID_STR: ENU

    OS_SKU: 3

    READ_ADDRESS: 0000000000000040

    CURRENT_IRQL: 2

    FAULTING_IP:
    tcpip+11550b
    fffffa60`0117650b ?? ???

    CUSTOMER_CRASH_COUNT: 2

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0xD1

    PROCESS_NAME: csrss.exe

    TRAP_FRAME: fffffa6001922c80 -- (.trap 0xfffffa6001922c80)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=fffffa800d1f55e0
    rdx=fffffa80051a4000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffffa600117650b rsp=fffffa6001922e10 rbp=fffffa800d1f55e0
    r8=fffffa800d1f58a8 r9=0000000000000001 r10=000000000000003f
    r11=00000000000833c0 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0 nv up ei pl zr na po nc
    tcpip+0x11550b:
    fffffa60`0117650b ?? ???
    Resetting default scope

    LAST_CONTROL_TRANSFER: from fffff80002ca526e to fffff80002ca54d0

    STACK_TEXT:
    fffffa60`01922b38 fffff800`02ca526e : 00000000`0000000a 00000000`00000040 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffffa60`01922b40 fffff800`02ca414b : 00000000`00000000 00000000`00000000 0b81007a`80101080 fffffa80`0d1f55e0 : nt!KiBugCheckDispatch+0x6e
    fffffa60`01922c80 fffffa60`0117650b : 00000000`00000002 00000000`00000001 fffffa80`06cb9c10 fffffa80`0b038bb0 : nt!KiPageFault+0x20b
    fffffa60`01922e10 00000000`00000002 : 00000000`00000001 fffffa80`06cb9c10 fffffa80`0b038bb0 00000000`00000002 : tcpip+0x11550b
    fffffa60`01922e18 00000000`00000001 : fffffa80`06cb9c10 fffffa80`0b038bb0 00000000`00000002 fffff800`02d5fd02 : 0x2
    fffffa60`01922e20 fffffa80`06cb9c10 : fffffa80`0b038bb0 00000000`00000002 fffff800`02d5fd02 fffffa80`03f60000 : 0x1
    fffffa60`01922e28 fffffa80`0b038bb0 : 00000000`00000002 fffff800`02d5fd02 fffffa80`03f60000 00000000`00000020 : 0xfffffa80`06cb9c10
    fffffa60`01922e30 00000000`00000002 : fffff800`02d5fd02 fffffa80`03f60000 00000000`00000020 fffffa60`01922e78 : 0xfffffa80`0b038bb0
    fffffa60`01922e38 fffff800`02d5fd02 : fffffa80`03f60000 00000000`00000020 fffffa60`01922e78 fffff800`02c13750 : 0x2
    fffffa60`01922e40 00000000`00000070 : 00000000`00000002 00000000`00000000 00000002`00000001 fffffa80`051975e8 : nt!EtwpLogKernelEvent+0x202
    fffffa60`01922ee0 00000000`00000002 : 00000000`00000000 00000002`00000001 fffffa80`051975e8 fffffa60`01922f70 : 0x70
    fffffa60`01922ee8 00000000`00000000 : 00000002`00000001 fffffa80`051975e8 fffffa60`01922f70 00000000`00000200 : 0x2


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    tcpip+11550b
    fffffa60`0117650b ?? ???

    SYMBOL_STACK_INDEX: 3

    SYMBOL_NAME: tcpip+11550b

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: tcpip

    IMAGE_NAME: tcpip.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 4b7d2c05

    FAILURE_BUCKET_ID: X64_0xD1_tcpip+11550b

    BUCKET_ID: X64_0xD1_tcpip+11550b

    Followup: MachineOwner
    ---------

    1: kd> lmvm tcpip
    start end module name
    fffffa60`01061000 fffffa60`011d7000 tcpip T (no symbols)
    Loaded symbol image file: tcpip.sys
    Image path: \SystemRoot\System32\drivers\tcpip.sys
    Image name: tcpip.sys
    Timestamp: Thu Feb 18 14:01:09 2010 (4B7D2C05)
    CheckSum: 0015E59F
    ImageSize: 00176000
    Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
    1: kd> .trap 0xfffffa6001922c80
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=fffffa800d1f55e0
    rdx=fffffa80051a4000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffffa600117650b rsp=fffffa6001922e10 rbp=fffffa800d1f55e0
    r8=fffffa800d1f58a8 r9=0000000000000001 r10=000000000000003f
    r11=00000000000833c0 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0 nv up ei pl zr na po nc
    tcpip+0x11550b:
    fffffa60`0117650b ?? ???

  2. #2
    Join Date
    Jan 2008
    Posts
    3,388

    Re: Please, help! BSOD because of tcpip.sys

    Mostly the TCPIP.sys error is caused due to corruption in Windows registry due to some kind of virus. You can try and install the Registry cleaner on the system and get the windows registry fixed. Registry cleaner will hopefully solve the problem.

  3. #3
    Join Date
    Nov 2009
    Posts
    1,002

    Re: Please, help! BSOD because of tcpip.sys

    BSOD's are caused to due improper RAM or any wrong drivers in your system. For this you a minidumps crash is generated where you get much useful information about your error. In my case I had re-installed my network adapter in safe mode. Press F8 to boot in safe mode and then uninstall your network adapter from Device Manager. Reboot windows and let it install the drivers properly.

  4. #4
    Join Date
    Apr 2010
    Posts
    2

    Re: Please, help! BSOD because of tcpip.sys

    Thank you for your help, Man.

    I found the solution.

    It seems it was my firewall application.

    I've been using Outpost Firewall Pro for year without any problems, but now it seems that this program is the reason of BSOD

    Last weekend, I turned it off and switched back to the windows default one.

    During the week there was not any problems at all

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