Perform a clean boot in Windows 7
Perform a clean boot
- Log on to the computer by using an account that has administrator rights.
- Click Start type msconfig.exe in the Start Search box, and then press ENTER to start the System Configuration Utility.
- If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
- On the General tab, click Selective Startup, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)
- On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.
More: How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
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